Daniel from Verizon called me this morning (he so rocks. He has taken on my case as his personal quest) and they did get the phone back as of 11:01 last night. However, the main person on our Friends & Family line paid her portion of the bill ($198) on the 31st and accidentally left one number off from her bank account so Verizon cannot credit it.
Good thing Daniel is dealing with it! We never would have known and they plan on suspending our service on Wednesday!
So, sent an email to the party involved and hopefully she will clear it up soon AND I can get my phone.
Unfortuntately, this means I have to wait until Friday to speak with Daniel and get things -- hopefully -- rolling! Not sure if my Spectrum will be credited by then OR if the payment has been what is messing us up this whole time.
It is a late payment as well.
We all have our issues. Especially monitary.
Hurry, RAZR, hurry ...
There is already a special place in my heart for you.
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